Please call your ETV Coordinator with questions or concerns. If you have difficulty reaching your Coordinator, please call the ETV hotline at 1-877-268-4063 and stay on the line for the Program Director to assist you.
Click here if you're having technical problems using the online applications.
ETV Hotline: 1-877-268-4063
*Hotline will prompt you to select your region - or stay on the line for assistance*
BCFS Health and Human Services-San Antonio
4346 NW Loop 410
San Antonio, TX 78229
Region 1, 2, 9, 10 and 11:
Christina Tanzola, Christina.Tanzola@BCFS.net, 210-240-6573
Region 3 and 8 (Mo-Z): Renee Higgins, RH0117@BCFS.net, 210-294-0497
Region 4, 5, 6 and URM: Elizabeth Solis, ES0912@BCFS.net, 469-834-6858
Region 7 and 8 (A-Mi): Rachel Nelson, RN0517@BCFS.net, 210-332-8521
Lead ETV Coordinator: Jennifer Guerra, Jennifer.Guerra@BCFS.net, 832-247-4655
In case of emergency, contact your Aftercare Case Manager/PAL Coordinator, Regional Transition Center, Emergency Hotline or 911.
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